Frequently Asked Questions
Get answers to 38 common questions about our plumbing services, pricing, and what to expect when you work with ABM Plumbing.
About ABM Plumbing
What plumbing services do you offer?
ABM Plumbing Company provides licensed residential plumbing services in Austin, Texas and throughout Central Texas, including water heater installation and repair, drain cleaning, slab leak detection, repiping, gas line services, sewer line repair, toilet and faucet repair, garbage disposal services, water softener installation, and leak detection. We are locally owned, fully licensed (Texas RMP License #16739), and insured. All work is performed by background-checked, experienced plumbers and meets current Texas plumbing codes. We stay current with Texas plumbing code updates and industry best practices to ensure safe, compliant installations.
Why should I choose ABM Plumbing Company over other Austin plumbers?
ABM Plumbing Company is a locally owned and operated plumbing company serving Austin, Texas, built on trust, quality, and transparency. We are fully licensed (Texas RMP #16739, held by our Responsible Master Plumber Travis K Davis — a multi-generational plumber who inherited the trade from his father) and insured, our plumbers are background-checked and experienced, we provide upfront pricing with no hidden fees, we offer same-day service, and all work is code-compliant and backed by warranties. Our technicians arrive on time and treat your home with respect. Call (512) 620-8200 to schedule service.
Is ABM Plumbing Company locally owned?
Yes. ABM Plumbing Company is locally owned and operated in Austin, Texas. We are not a franchise or national chain. We are invested in the Central Texas community and take pride in building lasting relationships with the homeowners we serve. Call (512) 620-8200 for honest, reliable plumbing service from a local Austin, Texas plumber.
Is ABM Plumbing Company licensed and insured?
Yes. ABM Plumbing Company operates under the supervision of our Responsible Master Plumber, Travis K Davis, who holds Texas RMP License #16739 issued by the Texas State Board of Plumbing Examiners. Travis carries forward a family tradition in the plumbing trade, having taken over his father's license through the Texas grandfather clause. We carry comprehensive general liability insurance and workers' compensation coverage. All work is performed to current Texas plumbing code standards. You can verify our license through the Texas State Board of Plumbing Examiners.
Are plumbers required to be licensed in Texas?
Yes. In Texas, plumbers must be licensed by the Texas State Board of Plumbing Examiners. Hiring an unlicensed plumber can result in code violations, voided warranties, and potential safety hazards. ABM Plumbing Company operates under Texas RMP License #16739 and is fully insured. Always verify a plumber's license and insurance before hiring.
What makes a plumber trustworthy?
A trustworthy plumber is licensed, insured, experienced, provides upfront pricing, and performs code-compliant work. Look for a company that background-checks its technicians, offers written estimates before starting work, and stands behind its repairs with warranties. Always verify licensing and insurance before hiring a plumbing contractor for your home.
Are your plumbers background-checked and experienced?
Yes. All ABM Plumbing Company technicians are background-checked, experienced, and licensed to perform residential plumbing work in Texas. Our plumbers arrive on time, in uniform, and treat your home with the same care and respect they would their own. We take your safety and trust seriously on every job.
Do you offer warranties on your plumbing work?
Yes. We stand behind our work with warranties on repairs and installations. All work is performed to code using quality materials, which means lasting results and fewer callbacks. Contact us at (512) 620-8200 for specific warranty details on your plumbing project.
Scheduling & Availability
What areas do you serve in Central Texas?
We serve homeowners throughout the greater Austin area and surrounding Central Texas communities including Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, and neighboring communities, Kyle, Buda, Lakeway, Bee Cave, Dripping Springs, Hutto, Taylor, Manor, and San Marcos. If you're unsure whether we service your location, call (512) 620-8200 to confirm.
What are your business hours?
Our business hours are Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. We are closed on Sundays. If you have an urgent plumbing issue outside of business hours, call us and leave a message, and we'll respond as quickly as possible. You can also visit abmplumbingcompany.com/contact anytime to submit a service request.
Do you offer same-day plumbing services?
Yes. ABM Plumbing Company offers same-day plumbing service with fast response times during business hours. We understand that plumbing issues can escalate quickly, so we prioritize getting a licensed plumber to your home as soon as possible to prevent further damage. Call (512) 620-8200 to schedule same-day service.
Do you provide emergency plumbing services in Austin?
Yes. We provide fast-response emergency plumbing services in Austin and surrounding Central Texas communities during business hours. Whether you're dealing with a burst pipe, slab leak, sewer backup, or water heater failure, our plumbers are equipped to minimize damage and restore your system quickly. Response time depends on location and current service demand. Call (512) 620-8200 for urgent plumbing service.
How quickly can you respond to plumbing emergencies?
We offer same-day plumbing service in Austin and surrounding areas during business hours. Response time depends on your location and current service demand, but we prioritize emergency calls involving active leaks, sewer backups, and water heater failures to minimize damage to your home. Call (512) 620-8200 to request priority service.
How do I schedule a plumbing appointment with ABM Plumbing Company?
You can call us at (512) 620-8200 during business hours (Monday-Friday 9 AM - 5 PM, Saturday 9 AM - 1 PM) or visit abmplumbingcompany.com/contact to submit a service request anytime. We offer same-day service and will work with your schedule to find a convenient appointment time.
Pricing & Payment
How much does a typical plumbing repair cost?
Plumbing repair costs vary depending on the type and complexity of the job. We provide free, upfront estimates before starting any work so there are never surprises on your bill. Common repairs range from minor faucet and toilet fixes to more involved projects like repiping or sewer line repair. Call (512) 620-8200 or visit abmplumbingcompany.com/contact for a personalized quote.
Do you provide upfront pricing before starting work?
Yes. Before starting any plumbing work, we provide a clear, written estimate so you know the cost upfront. There are no hidden fees or surprise charges. This allows you to make informed decisions about your plumbing repairs or installations before any work begins.
Do you offer free estimates for plumbing work?
Yes. ABM Plumbing Company provides free estimates for residential plumbing services throughout Central Texas. We assess the issue, explain the recommended repair or installation, and provide a written price before any work begins. Call (512) 620-8200 or visit abmplumbingcompany.com/contact to schedule your free estimate.
Do you offer financing or payment plans for plumbing services?
We understand that unexpected plumbing repairs can impact your budget. ABM Plumbing Company offers flexible payment options to help homeowners manage the cost of larger repairs and installations. Contact us at (512) 620-8200 to discuss available payment options for your project.
Do you offer senior or military discounts?
ABM Plumbing Company is proud to support our Central Texas community, including seniors and military families. Call (512) 620-8200 to ask about current promotions and available senior and military discounts for residential plumbing services.
Do you work with home warranty companies?
ABM Plumbing Company works directly with homeowners to provide high-quality residential plumbing services. If you have a home warranty policy, call us at (512) 620-8200 and we'll help you understand your options and next steps. Our work meets the same quality and code-compliance standards regardless of how the service is being paid for.
Water Heater Services
What types of water heater services do you provide?
We offer complete water heater services including installation, repair, and maintenance for both traditional tank and tankless systems. We sell and install all major brands and can help you choose the right unit for your home's hot water needs and budget. Call (512) 620-8200 for a free water heater consultation.
How do I know if I need a water heater replacement vs. repair?
Common signs it may be time to replace rather than repair your water heater include the unit being over 10-15 years old, frequent breakdowns, rising energy bills, rusty or discolored water, or a leaking tank. Our plumbers will inspect your system and give you an honest recommendation on whether repair or replacement makes the most sense for your situation. We provide upfront pricing on both options. Call (512) 620-8200 for a water heater evaluation.
Can you install a tankless water heater in my home?
Yes. ABM Plumbing Company installs tankless water heater systems for homes in Austin and Central Texas. Tankless units provide hot water on demand, take up less space, and are more energy-efficient than traditional tank water heaters. We sell and install all major brands and will evaluate your home's hot water demand to recommend the right unit. Call (512) 620-8200 to learn more.
What brands of water heaters and plumbing fixtures do you install?
We sell and install all major brands of water heaters, fixtures, and plumbing products. Whether you have a preferred brand or need a recommendation, our plumbers can help you select the best option for your home and budget. We can also source specific products upon request. Contact us at (512) 620-8200 to discuss your options.
Common Plumbing Services
What should I do if I have a slab leak?
Signs of a slab leak include unexplained increases in your water bill, warm spots on the floor, the sound of running water when nothing is on, or cracks in your foundation. Slab leaks can cause serious foundation damage if left untreated. ABM Plumbing Company offers professional slab leak detection and repair using advanced equipment to locate the leak with minimal disruption to your home. Call (512) 620-8200 for prompt service.
What causes low water pressure and can you fix it?
Low water pressure can be caused by corroded or clogged pipes, hidden leaks, faulty pressure regulators, mineral buildup from hard water, or municipal supply issues. Our plumbers can diagnose the root cause and recommend the right solution, whether it's a targeted repair or a full repipe. Contact us at (512) 620-8200 to schedule a water pressure evaluation.
How long does a whole-home repipe take?
A whole-home repipe typically takes 2-5 days depending on the size of your home, the number of fixtures, and the accessibility of existing plumbing. Repiping is a smart investment for older homes with galvanized or polybutylene pipes that are prone to leaks and corrosion. Our plumbers work efficiently to minimize disruption while ensuring quality, code-compliant results. Call (512) 620-8200 for a free repiping estimate.
Do you provide drain cleaning services?
Yes. We offer professional drain cleaning for kitchen drains, bathroom drains, and main sewer lines. Whether you're dealing with a slow drain, complete clog, or recurring blockages, our plumbers have the tools and expertise to clear the problem and restore proper flow. Regular drain maintenance can also help prevent costly backups. Call (512) 620-8200 to schedule service.
Do you install water softeners in Austin?
Yes. Central Texas is known for its hard water, which contains high levels of calcium and magnesium that contribute to mineral scale buildup in pipes, water heaters, and appliances, reducing their lifespan and efficiency. We install water softener systems to protect your home's plumbing, extend the life of your appliances, and improve water quality. Our plumbers will recommend the right system for your household size and water usage. Call (512) 620-8200 for a consultation.
Can you help with plumbing for a home remodel or addition?
Yes. We provide plumbing services for home remodels, bathroom additions, kitchen renovations, and new construction projects. From rough-in plumbing to fixture installation, our licensed plumbers (Texas RMP #16739) ensure your project meets all local building codes and is done right the first time. We work with homeowners and contractors throughout Central Texas. Call (512) 620-8200 to discuss your project.
Do you handle gas line plumbing services?
Yes. ABM Plumbing Company provides gas line installation, repair, and leak detection for residential properties. Gas line work requires a licensed professional to ensure safety and code compliance. Whether you need a new gas line for a water heater, stove, dryer, or outdoor grill, our plumbers have the training and experience to handle it safely. If you smell gas, leave your home immediately, call your gas provider, then call (512) 620-8200 for repair.
Maintenance & Prevention
What are the signs I need to call a plumber?
Common signs you need a professional plumber include slow or clogged drains, dripping faucets, running toilets, low water pressure, discolored water, unpleasant odors from drains, water stains on walls or ceilings, unexplained increases in your water bill, or gurgling sounds from pipes. Small plumbing problems can escalate into expensive repairs if left unaddressed. Contact ABM Plumbing Company at (512) 620-8200 for assistance.
What is the most common plumbing problem in Austin homes?
Some of the most common plumbing issues in Austin and Central Texas homes include clogged drains, water heater failures, slab leaks, running toilets, and hard water damage to pipes and fixtures. The mineral-rich water in the region accelerates scale buildup, making regular plumbing maintenance especially important for Central Texas homeowners. Reach out at (512) 620-8200 to schedule an inspection or repair.
How often should I have my plumbing inspected?
Most homeowners should schedule a plumbing inspection every 1-2 years. In areas like Austin and Central Texas where hard water is common, regular inspections are especially important to catch mineral buildup, small leaks, and aging components before they become costly repairs. An annual inspection of your water heater, water lines, and fixtures can help prevent emergencies, reduce repair costs, and extend the lifespan of your plumbing system. Call (512) 620-8200 to schedule an inspection.
How can I prevent frozen pipes in winter?
While Central Texas winters are generally mild, freezing temperatures can occur and cause pipes to burst. To protect your plumbing, insulate exposed pipes in attics, garages, and crawl spaces; let faucets drip during freezing weather; keep garage doors closed if water lines run through them; and know where your main water shutoff valve is located. If a pipe freezes or bursts, call (512) 620-8200 for fast-response repair service.
What causes slow drains?
Slow drains are typically caused by buildup of soap scum, hair, grease, or other debris in your pipes. In some cases, slow drains can indicate a more serious blockage further down in your plumbing system or even tree root intrusion in sewer lines. If you have persistently slow drains, professional drain cleaning can resolve the issue.
What should I do if I have a water leak?
If you discover a water leak, first try to locate and turn off the water supply valve to that fixture or your main water shut-off valve if needed. This will minimize water damage. Then call us at (512) 620-8200 for fast leak repair service. Don't ignore leaks - they can cause significant water damage and increase your utility bills.
How often should I have my water heater serviced?
We recommend having your water heater inspected and flushed annually to remove sediment buildup and ensure it's operating efficiently. In Austin, where hard water averages 184 PPM, sediment accumulates faster than in areas with softer water. Regular maintenance can extend the life of your water heater and help prevent unexpected failures.
Still Have Questions?
We're happy to answer any questions you have about our plumbing services.